Shipping Policy

Last updated: September 9, 2026

At Boho Energy, each order is prepared with care. Many of our wall art pieces are individually handmade and made to order, so processing times may vary depending on the item.

Processing Times

Made-to-Order & Custom Artwork
Our handmade wall art and custom pieces may take up to 3 weeks to be completed before shipping. Because each piece is individually created, production time may vary slightly depending on the size, design, materials, and level of customization.

If a different production timeframe applies to your order, it will be communicated to you.

Ready-to-Ship Items
Items that are already completed and available for immediate shipment will be processed as soon as possible after your order is confirmed.

Please note that processing time is separate from shipping/transit time.

Shipping Rates

Shipping costs are calculated at checkout based on the destination, size and weight of the package, and available shipping method.

Any applicable taxes, duties, customs fees, or import charges for international orders are the responsibility of the customer unless otherwise stated at checkout.

Shipping & Delivery Times

Estimated delivery dates provided at checkout or by the shipping carrier are estimates only and are not guaranteed.

Once an order has been transferred to the carrier, delivery times may be affected by weather, holidays, carrier delays, customs processing, or other circumstances outside of Boho Energy's control.

Tracking

When tracking is available, you will receive tracking information after your order has shipped.

Please allow time for the carrier's tracking system to update after your shipping confirmation is received.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or shipped.

Additional shipping charges resulting from an incorrect or incomplete address may be the responsibility of the customer.

Lost, Stolen or Missing Packages

If your package appears to be lost in transit, please contact us so we can assist you with the carrier's claim process.

Boho Energy is not responsible for packages that are confirmed as delivered by the carrier but are subsequently lost or stolen. We will, however, do our best to assist you in locating the package or obtaining information from the carrier.

Damaged During Shipping

Our artwork is carefully inspected and packaged before shipment.

If your order arrives damaged, please contact us within 48 hours of delivery and provide:

- Your order number
- Clear photographs of the damaged item
- Photographs of the shipping box and packaging
- Photographs of any visible damage to the exterior of the package

Please keep all original packaging until the claim has been resolved. Depending on the circumstances, we may offer a replacement, repair, store credit, or refund.

Handmade Pieces

Because Boho Energy pieces are handmade using natural and textile materials, slight variations in size, shape, color, texture, feather placement, fibers, and other details are normal.

These natural variations are part of the handmade character of each piece and are not considered defects.

Questions

If you have questions regarding your order or shipping, please contact Boho Energy through the contact form on our website.

Boho Energy LLC
www.bohoenergy.us